FAQs

Frequently Asked Questions

Click on a question below to see the answer. If you don’t see the answer to your question here, please don’t hesitate to CLICK HERE or give us a call on 0274-362-790. Our door specialists are at your service to clarify any and all inquiries. We believe that the more informed you are, the better service we can provide, and the happier you’ll be with your new garage door.

Will I be able to select my own styles and finishes?

Of course. We have a vast selection of styles from Modern to Traditional, whether you are doing a full install or partial remodel. If we don’t have something that is perfect for you, we’d love to hear your product suggestions as we’re always interested in expanding our offering. The reason we prefer to work with product that we have experience with is many-fold. By purchasing similar brands consistently, we are able to get incredible pricing, making our pricing to you that much more competitive. In addition to the benefit of efficiency that comes with the experience of working with the same brands over and over, we also know these brands meet our standards of quality and workmanship. This is so important as our clients deserve a well warrantied project.

How many paint colour choices will I have?

Our classic colours include: Scoria, Pioneer Red, Gull Grey, Sandstone Grey, Permanent Green, Karaka, Lignite, Sorrell, Ironsand, Ebony, Flaxpod, New Denim Blue, Grey Friars, Stone, Desert Sand, Lichen, Mist Green, Titania. Then we have your powder coat options.

Will the material used, be top quality?

We only use the highest quality products which is why we are able to guarantee our projects. Additionally, we want you to be able to enjoy your new garage door without any warranty issues for many, many years.

Can Kiwidoors finish a job we already started?

Because we handle all of the details and guarantee all of our projects, we cannot finish a job started by someone else without first inspecting the work and materials already employed. We will make an informed decision.

Why would I want to use Kiwidoors?

Clients tell us that there are five main reasons that they chose to use Kiwidoors:

  1. Speed: We really can remodel most garage doors in just a few weeks
  2. Convenience: We offer the total package: all-in one service from design to product procurement to Installation.
  3. Safety: Our customers never have security concerns and don’t need to be terrified about various individuals coming in and out of their home. Every one of our workers is a certified Kiwidoors employee – they are background checked and trained in our facilities, making our clients feel secure and safe. Our clients also report feeling happy and comfortable seeing the same qualified team on many different sites around the area throughout the week.
  4. Expert Service: We do Garage Doors & Automatic Openers – thousands so far! You wouldn’t go to a heart doctor to get your appendix out; why would you choose a contractor that doesn’t specialize? Our installers are intensively trained by us over many years. That translates into our work being completely efficient and of the highest possible quality. Practice makes perfect!
  5. Price Guarantee: Many contractors will surprise you with change orders and additional costs all throughout your job. At Kiwidoors, we will tell you the exact cost of your garage door and its accessories, from start to finish – before we start. There won’t be anything “you didn’t think of” because we think of everything. You can sleep at night knowing that when you team up with us, you will know everything up front and, will not incur huge cost increases.

How much will the job cost?

This will depend on a variety of factors such as size of your door, complexity of layout and choice of products

Where can I see some of the prior work?

If you browse the photo gallery on our website, you can see a small sampling of the thousands of dream garage doors we’ve completed. Of course, with over 30 years in the industry, we can’t post them all.

How do I make arrangements?

Simply CLICK HERE or contact us at 0274362790. Let our representative know that you would like to speak with one of our garage door Specialists. Before you know it, you’ll have all the information you need to make the right decisions for your project.

Can I arrange a payment schedule?

Please ask us about financing possibilities as they change often.

Is there a guarantee on the work?

Yes. All of our work carries a one-year warranty and many of our products have market leading manufacturer warranties. We’ll be happy to explain the details in our conversation with you.

Do I need a deposit?

We typically require a deposit to order materials and book your start date but we don’t require full payment until the project is 100% complete.

During the install process, is it necessary for someone to be home at all times?

Not at all. Our installers are background checked and even cleared to work on Police station sites.

I have already purchased a garage door and automatic opener. Can Kiwidoors just install everything for me?

Yes. Provided your materials are of good quality and meet NZ standards.